Frequently asked questions - Khelchamps

FAQ’s

Joining a Fantasy Cricket match is easy. Firstly, in the game tab select ‘Cricket’. Then select any upcoming cricket match. Now, build your cricket team of 11 players, join one or more contests, and start playing. For more details, visit the ‘how to play’ section.

You can create a new cricket team under ‘create team’ section. Then set your team of 11 players. Your team must consist of combination of wicket-keeper/s (1-4), batsmen (3-6), bowlers (3-6), and all-rounder/s (1-4).

If your selected players are not playing in the LIVE cricket match, then no points will be added to your fantasy score. Make sure you select the team after the toss and before the first ball is bowled.

To create your Fantasy cricket team, you will need 11 players.

You can select a maximum of 7 players from one side.

Credit points are assigned against each player. Within 100 credit points, you have to select 11 players.

You can shuffle and change the players from your fantasy cricket team before the official start time of the match.

You can join a specific contest with maximum 6 teams.

Joining a Fantasy Kabaddi match is simple. In the game tab select “Kabaddi”. Then select any match from the list of upcoming matches. Build your kabaddi team of 7 players, join one or more contest and start playing. For more details, visit the “how to play” section.

You can create a new kabaddi team, consisting of 7 players, under the ‘create team’ section. Your team must have combination of Raiders, All-Rounders, and Defenders. Team Combination: Raiders: 1-3, All-Rounders: 1-2, Defenders: 2- 4, you can select maximum 4 players from 1 side.

If any of your selected player is not playing in the LIVE match, no points will be added to your fantasy score.

Your fantasy kabaddi team must have 7 players.

You can select a maximum of 4 players from either side playing the actual kabaddi match.

Every time you build a new team, you will get 100 credit points. Make the best use possible of these 100 credit points to set a strong team.

You can change or shuffle players in your team anytime, before the match starts.

For a match, one player can create a total of 6 kabaddi teams.

Joining a fantasy football match is simple. In the game tab select “Football”. Then select any match from the list of upcoming matches; build your fantasy football team of 11 players. Join one or more contest and start playing. For more details, visit the “How to Play” section.

You can create a new football team under “Create Team” section. Then set your team of 11 players. Your team must have combination of Goal-Keeper, Defenders, Mid-Fielders & Forwards. Combination: Goal-Keeper: 1, Defenders: 3-5, Mid-Fielders: 3-5 & Forwards: 1-3.

If any of your selected players are not playing in the LIVE football match, no points will be added to your fantasy score.

Your fantasy football team must have 11 players.

You select maximum 7 players from 1 side.

Every time you build a new team you will get 100 credit points.

You can change or shuffle players in your fantasy team before the specific football match starts.

For a match, one player can create a total of 6 football teams.

To be a registered user, you need to provide Mobile No. & Password.

Our registration process is simple and user-friendly. You can register with KhelChamps via our app or KhelChamps website.

As of now, you can register only via your mobile number.

You can easily add cash to your fantasy account from your KhelChamps app or website. Once you click on ‘add cash’ button you will be able to add money to your account via credit/debit cards, internet banking & wallets.

It is perfectly safe to make deposit using credit/debit cards. KhelChamps uses 128-bit SSL encryption in all online transactions.

While player deposit, his mobile number has to be verified. He can at any point get his email address verified (but prior or during withdrawal).

KhelPlay Rummy account holder can login with the same mobile number, username, Email ID and password to their KhelChamps account. Both account share a common wallet. Money in your account can be used to play both rummy and fantasy games. Only the bonus earned by the player will not be transferable. That is bonus earned from rummy cannot be used to play cash games in fantasy and vice versa.

Yes, both have a common wallet. Amount in your account can be used to play fantasy league as well as rummy. Only bonus that you win will not be transferable, that is bonus you earned from KhelPlay Rummy can only be used to play rummy cash games and vice versa.

Debit / credit card, Wallets, NetBanking, mobile wallet, etc.

RuPay debit card needs to be activated with your bank to make online transactions. Please coordinate with your bank to get through with the activation process. If RuPay card is not activated, you can make payment using credit/debit card, internet banking & wallet.

The amount players deposit is transferred to their KhelChamps wallet instantly. In some cases, there might be either issue or delay with bank or payment gateway not clearing your transaction, in such cases we will inform you. Do not worry! You can immediately contact support team by mailing them at This email address is being protected from spambots. You need JavaScript enabled to view it. with your transaction details.

You can deposit a minimum of Rs. 25 in your fantasy account.

Deposit will only be accepted after fulfilling certain criteria. Your mobile number has to be verified prior to deposit. If your mobile is verified and yet you are facing problem, email details to support team by writing them at This email address is being protected from spambots. You need JavaScript enabled to view it.

Yes. We have multiple payment options at your disposal like credit/debit card, net banking, wallet.

Player can deposit cash to their KhelChamps account from the KhelChamps mobile app or via website.

The FTD bonus amount will be valid till 15 days for redemption.

In some cases there might be an issue or delay in the payment getaway or the bank, we will inform you in those cases. Whatever you issue is you can reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. with your details.

The bonus amount will be instantly transferred in your wallet. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your details if you have any issues.

100 credit budget points is a budget that we give every player to build up his fantasy team. Every time you build your team you will get a 100 credit budget points. Each real player, based on his skills and form, is assigned some points; you have to choose these 100 credit points wisely to form a competitive team.

Your fantasy score is directly related to the LIVE match going on. Your score gets updated within seconds, depending on the match proceedings. Once an ongoing match is over, it will take another 30 minutes to analyze the final scores & update your fantasy points.

You score points depending upon your selected players’ performance in the LIVE match. If you have selected a player & he is not playing no points will be added to score.

In case any match gets cancelled or not completed, we will return money deposited by player to join that match. Amount deposited will be refunded in your fantasy account.

Even if the match is tie, it counts as a result, although not in favour of the two participating teams. So, the points will be assigned as per the performance of players you have chosen in your fantasy team.

Your position and rank gets updated within 1 to 2 hours of match completion

One player can create a total of 6 teams.

You can create a new team under ‘create team’ section.

Player can join multiple matches at a time. Re-joining a single match with the same team is not allowed. You can join 1 match with different teams.

Join a contest that you find suitable, once you are in, you are in.

Free games are free to join. You don’t have to make any deposit for joining them. Only build your team and take part in free games. They help you to understand fantasy league better.

You will have to make deposits to join cash games. There will be many cash games with varying price.

Every match will have multiple contests. E.g. a match between India and England will have more than one contest under it, with different pricing like Rs.25, Rs.100, etc. Player can join as many contest he wishes for a match.

One match will have many contests of various amounts. So player has the choice to join any contest according to his choice.

Gameplay for Fantasy is very simple, just build your team, select a contest, and start playing. For more details, visit the “how to play” section.

You can change or shuffle players in your team before the match starts.

Sorry, you will have only 100 free credit points to build up a team. If you use up all your credit points before building your team no further points will be available. So, build your fantasy team wisely.

If any of your selected players is not playing in the LIVE match, no points will be added to your fantasy score.

To join a private contest, you need to use the specific contest code. Once you enter the contest, you will be able to join the contest. Contest joining fee will be deducted from your KhelChamps account.

Private contests can be played by selected players only. Players will have option to create their own private contest and play along with friends.

Steps to create private contest:-
1) Under “all contest” section there is an option to create contest.
2) Player will have to determine contest fee and number of players who can join the contest.
3) Once credentials are entered you will get a contest code and link
4) Share the code with friends and start playing Private Contest.

Yes, every team will be visible to every player once the match starts so that no further changes are possible, giving every player a fair chance.

If two or more players score the same fantasy points they will share the same team ranking. In such a case the winning money of all the players will be added up & equally distributed among them.

After a match is over winnings are updated in players account within 1 to 2 hours.

According to government rule, TDS will be deducted on winning amount more than Rs.10000. You can also claim your TDS certificate after winning.

Winning amount is delivered in your fantasy account within 1 to 2 hours after completion of a match. You will be able to withdraw your winnings after one-time account verification.

No, you cannot withdraw your bonus. It can be used to play more cash games.

All winning amounts are withdrawable. TDS will be deducted on amount more than Rs.10000 and remaining amount will be delivered to your account.

There will be many exciting bonus scheme based on various offers like referral bonus, login bonus, and various contest-related bonus.

Bonus is non-withdrawable. You can use your earned bonus to join cash games.

Yes, every bonus will have an expiry period. Expiry period is under the sole discretion of KhelChamps management.

You can withdraw your winning amount after one-time verification.

KhelChamps needs player to produce government approved ID proof. PAN card, Aadhar card, Passport, Bank Passbook, and other approved documents will be required for verification.

Your bank details like bank name, account holders name, account no, IFSC code.

Resetting your password is easy in KhelChamps. Once you click on forget password tab, we will send you an OTP to your registered mobile number. Use the OTP to set your new password.

Firstly, make sure you have registered with KhelChamps using mobile number. Please login with your registered mobile number; also, check the password you are entering. If the issue persists, please coordinate with KhelChamps at This email address is being protected from spambots. You need JavaScript enabled to view it..

Inform us about the same at This email address is being protected from spambots. You need JavaScript enabled to view it. & we will guide you to resolve the problem.

Your user name is your unique identification. It will not be possible to change your user name. So, please do select your user name carefully.

Changing your password is easy. In ‘my account’ section there is edit profile option. After clicking on edit profile, you will be able to change your password.

Yes, player can login to KhelChamps account using their KhelPlay Rummy registered mobile number.

You can make changes to your profile information under my accounts edit profile section. Once mobile no. is verified, you can’t change them.

Once your phone number is registered, we will not allow any changes. But in case you have lost your number or some other emergency, and you need to change your phone number; you will have to inform us of such a change at This email address is being protected from spambots. You need JavaScript enabled to view it.. Our support team will guide you.

Yes, you can change your bank details any time you want. Also players have the liberty to add multiple bank details to your Fantasy account.

No changes will be allowed to any of the personal identification documents which are government acclaimed.